Board Wisdom: the Challenge of Staffing

How do we cover vacations? How do we deal with unexpected medical or personal leaves? Let me start out by saying I don’t have all the answers to these questions, but our clinic has had to deal with them all over the past years. Last summer, one of our support staff had to place her husband on hospice. This summer we had another one of staff members require a seven-week medical leave. When she was able to come back, an issue came up on her first day in the office that has ended up requiring an additional sixteen weeks of time off. HELP!!!! Situations like these require the entire staff to step it up a level. Like many small practices in Missouri we don’t have extra staff to pull from or

Meet a Missouri Rural Health Clinic: Elk River Health Services

1. What is the name of your clinic, are you provider-based or independent, and where in Missouri are you located? Elk River Health Services, Inc. has 4 locations: Anderson Rural Health Clinic, Goodman Family Clinic, Pineville Medical Clinic and Southwest City Community Clinic. I am going to focus on our oldest clinic, Southwest City Community Clinic. Southwest City Community Clinic is independent and it is located in Southwest City, Missouri in McDonald County. We are about 1 mile from Oklahoma and 1 mile from Arkansas. Southwest City has a population of 937. Our clinic opened in 1980 and converted to a certified rural health clinic in 1993. 2. What are some things your RHC has strugg

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